YOUR PRIVACY

At Alstonville Bathroom Renovations, we take your privacy seriously and are committed to safeguarding it when you visit our website. The information we collect is used to enhance the services we offer. We adhere to the Australian Privacy Principles and respect the confidentiality of the details you provide. Please review our privacy policy carefully.

You are welcome to update your personal details at any time by emailing us. All customer information collected is protected via our secure server. Alstonville Bathroom Renovations utilises encryption to ensure your data is secure before it is transmitted. Additionally, we protect customer data from unauthorised access or misuse, and credit card information is not retained on our servers.

INFORMATION STORAGE AND SECURITY

We store and handle the information you provide on our website or through other interactions with us. You may share basic contact details such as your name, address, phone number, and email, which we use to send information or process your orders. At times, we may collect additional data, such as when you give feedback, adjust your preferences, participate in surveys, or contact our support team.

We may use the personal information you provide to deliver marketing materials, website updates, and newsletters. This will only occur if you have registered or subscribed to such communications by providing your details to us. If you wish to stop receiving these updates, you can unsubscribe at any time or notify us by email, and we will promptly honor your request.

We do not use individual profiles or company information for purposes beyond those stated. Information is only shared with third-party suppliers when legally required, for the fulfillment of goods or services you’ve purchased, or to protect our legal rights.

We value the privacy of our website visitors and may collect personally identifiable information that you voluntarily provide, such as when you ask questions or make comments about our products and services or sign up for newsletters.

We take reasonable steps to protect your personal information while it is in our control. We will not knowingly share your personal information with any third party unless they are service providers who help us deliver the services you have requested. Should we share your information with a service provider, it will only be with those who agree to meet our privacy standards as outlined in this policy. Some service providers may be located overseas and may not be governed by Australian privacy laws. Please contact us if you need further details.

Non-personal information or communications you send via email or that we collect from third parties without confidentiality agreements may be used, disclosed, and stored by us freely. This information may be used for any purpose, including developing, manufacturing, or marketing products.

COOKIES

A cookie is a small file stored in your web browser that helps gather information about your browsing activities. Cookies enable websites to customize their settings based on your preferences. They do not access your computer’s stored data or any personal information (such as your name, address, email, or phone number). Most browsers automatically accept cookies, but you can disable them in your browser settings, though this may limit your website experience. We use cookies to analyze website traffic and improve user experience. Additionally, cookies may be used for relevant advertising through third-party platforms such as Google Adwords, which may display ads on this or other websites you visit.

DISCLOSURE OF INFORMATION

In some cases, we may need to disclose your personal information to comply with legal requirements, such as court orders, regulations, or in response to law enforcement requests. Additionally, we may use your personal data to protect the rights, property, or safety of Alstonville Bathroom Renovations, our customers, or third parties.

In the event of a change in business control, such as a merger, sale, or transfer of assets, customer information, including personal data, may be transferred under confidentiality agreements. Any such disclosures will be made in good faith and in compliance with the relevant legal circumstances.

THIRD-PARTY DISCLOSURE

We will not sell or trade personal information, nor will we disclose your personal details to third parties, except where necessary to fulfill the products or services you’ve purchased or to protect the rights, property, or safety of Alstonville Bathroom Renovations, its customers, or others, or if required by law.

We may use your data in a generalized manner (without identifying you by name) to create marketing statistics, assess customer needs, or improve our services. Your information may also be used to enhance our website, but not for any other purpose.

SECURITY

We work hard to maintain the security and privacy of the personal information you provide on our website. We regularly update our security protocols to align with evolving technologies.

LINKS TO OTHER WEBSITES

Our website may include links to external websites for your convenience. These links do not signify an endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of external sites. We encourage users to review the privacy policies of any third-party websites they visit, as this policy applies only to information collected by our website.

PRIVACY POLICY CHANGES

To keep our privacy policy current, we may make updates from time to time. Any changes will take effect immediately upon being posted on our website. We encourage you to review our policy periodically. Should you have any questions or concerns about our privacy practices or your personal data, please email us at brodie.banker24@gmail,com, and we will respond within 48 hours.